Aged care services

Aged care and Support at Home governance support

Zulem supports aged-care organisations with registration category advice, aged care policies and procedures, Support at Home compliance systems and aged care audit readiness—built around your services, not a generic template.

01

Category and Readiness Assessment

Investment

$950

Who it is for

An initial assessment to confirm the appropriate registration categories, service types, applicable Quality Standards, organisational readiness and recommended registration pathway.

Includes

  • Registration category discussion
  • Proposed service scope review
  • Governance readiness overview
  • Key requirement summary

If the client proceeds with an eligible full registration package, Zulem may credit the assessment fee toward the project as specified in the quotation.

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02

Categories 1–3 Registration Support

Categories 1–3

For one or more Categories 1, 2 and 3

Investment

From$4,950

Who it is for

For providers delivering lower-risk home, community, assistive technology, home modification, advisory or social-support services.

Category guide

  • Category 1: Home and community services
  • Category 2: Assistive technology and home modifications
  • Category 3: Advisory and support services

Includes

  • Registration planning and scoping
  • Tailored policies and procedures
  • Operational forms and registers
  • Registration-readiness guidance

Categories 1–3 are not audited against the Strengthened Aged Care Quality Standards. Providers must still meet the applicable registration conditions, Statement of Rights, Aged Care Code of Conduct and other regulatory obligations.

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03

Support at Home Registration

Category 4 plus Categories 1–3 as required

Investment

From$9,500

Who it is for

For providers delivering personal and care support in the home or community, with any relevant Categories 1–3 services included in the registration scope.

Category 4 service examples

  • Personal care
  • Allied health and therapy
  • Nutrition
  • Therapeutic services for independent living
  • Home or community respite
  • Community cottage respite
  • Care management
  • Restorative care management

Includes

  • Governance framework development
  • Support at Home operational documentation
  • Implementation guidance
  • Registration-readiness support

Category 4 providers are audited against Strengthened Aged Care Quality Standards 1–4. Outcome 5.1, Clinical Governance, also applies where care management or restorative care management is delivered.

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04

Support at Home Clinical Registration

Category 5 plus Categories 1–4 as required

Investment

From$13,500

Who it is for

For providers whose registration scope includes nursing care or assistance with transition care, together with any relevant services from Categories 1–4.

Category 5 service examples

  • Nursing care
  • Assistance with transition care

Includes

  • Clinical governance framework
  • Higher-complexity service documentation
  • Evidence mapping and risk systems
  • Implementation and readiness support

This is the appropriate Zulem package for a provider seeking a consolidated Categories 1–5 registration scope that includes Category 5 services. Category 5 providers are audited against Strengthened Aged Care Quality Standards 1–5, including the clinical governance and clinical care requirements.

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05

Residential Aged Care Registration

Category 6

Investment

Custom packages from$18,000

Who it is for

For organisations seeking registration to deliver residential aged-care services. Category 6 applies to residential care and is assessed against Strengthened Aged Care Quality Standards 1–7.

Includes

  • Scope and complexity assessment
  • Governance and operational system design
  • Evidence framework development
  • Tailored written proposal
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06

Existing Provider Compliance Health Check

Investment

From$2,500

Who it is for

Existing providers requiring a structured gap assessment, evidence review, corrective-action plan or assessment-readiness review.

Includes

  • Structured gap assessment
  • Evidence and documentation review
  • Corrective-action plan
  • Assessment-readiness review
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Not sure which registration categories you need?

Aged-care registration categories are based on the services your organisation intends to deliver—they are not levels that every provider must progress through. Zulem will help you identify the correct categories and service types before preparing your registration and compliance systems.

  • Categories 1–3

    Lower-risk home, community, equipment and support services

  • Category 4

    Personal and care support in the home or community

  • Category 5

    Nursing and transition care

  • Category 6

    Residential care

Book a Category and Readiness Assessment

Package prices are starting prices and depend on the selected registration categories, service types, organisational structure, existing systems, implementation requirements and audit-readiness support. Government registration, audit and other third-party fees are not included unless expressly stated in a Zulem quotation. Zulem provides registration and compliance consulting support but cannot guarantee a regulator or audit outcome.

Clarify your registration categories

Tell us about your proposed services and we will help you identify the categories, governance expectations and documentation that apply.

Book a Discovery Call